How are the canvases produced?
We print on 100% cotton, artist quality canvas, using state of the art archival printing technology which is water resistant and gives 75 years protection against fading.The canvas is then sprayed with a lacquer to further enhance and protect it. Canvas prints are supplied with a dentate fitting, ready to hang on your wall.

Can I send you an image which is not my own?
Yes. But it is your responsibility to ensure that you have been granted the rights to the image in question and/or have obtained the relevant permission.

Will the colours match what I see on my computer screen?
Every individual PC monitor has different colour settings and the colour reporoduction could often be different from the one of the actual print. We use a calibrated monitor so that the prints are produced exactly as they look on our screen. However, if your monitor is not calibrated then what we see could be different form what you actually see on your monitor.

How do I care for my canvas?
To maintain and increase the life span of your canvas, do not expose it to continuous, strong sunlight or moisture. Do not clean with a wet/damp cloth.

How long will it take to process my order?
After the design consultation your artwork will be completed and sent via courier within 3 - 5 working days.

How much is delivery?
All prices include free delivery to an address within mainland Britain.

Is there a telephone number I can call?
You can contact us on 01723 355588 during office hours which are Monday - Friday 9:00- 5:00.

Do you supply to trade?
Yes, please contact us for our trade prices.

How do I pay?
* Paypal
* Over the phone - Call: 01723 355588
* Cheque or Postal order
You can purchase securely online via Paypal using a credit or debit card or over the telephone.
Paypal is a globally recognised secure online payment system. Paypal enables buyers to send and receive money online. Paypal has over 64 million member accounts in 45 countries. Paypal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use Paypal, your financial information is never shared with the merchant.If you prefer to pay by post using a cheque or postal order, please state which print you require, your contact details including phone number and make your cheque payable to our trading name Picadore Printing Services.
Post to:
Picadore P. S.
100 Castle Road,
Scarborough,
N. Yorkshire.
YO11 1TG

How secure are Paypal payments?
All your payment details are processed by a secure server and this information is sent by 128 bit encryption meaning it is impossible to break the code and steal your credit or debit card details. A small padlock icon will appear in the status bar of the browser at the bottom of your screen when you are entering your card details, signifying you are currently on a secure platform.

What is your Returns Policy?
If for any reason you are unhappy with the end result, or anything related to your purchase, You have the right to cancel your order within 14 working days starting from the day after the goods have been received, under the Distance Selling Regulations Act 2000.
In the highly unlikely event that you decide that you do not want your piece of art you can return the print in its original packaging (for protection). We will refund the full amount minus cost of postage and packaging.
You should contact us first by email or phone to arrange the return of the canvas. You must notify us, then return the canvas at your own expense by recorded delivery within 10 days from your notice.
We cannot accept items for a refund or exchange if they have been damaged after delivery.

What about my personal details?
Your personal details are essential for the delivery of the items you have ordered. This information is for our records only and can be removed upon written request from yourselves. You will receive minimum emails from us concerning your order.